How Do You Handle Refunds & Cancellations?

We offer an unconditional money-back guarantee or unconditional cancellation policy on every product we make available.

  • For digital products & courses (such as E-Commerce Empire), we offer an unconditional 100% Money-Back Guarantee that covers you for a full 90-days after your date of purchase.
  • For live weekly group coaching programs, we also offer an unconditional 100% Money-Back Guarantee for either 30, 60, or 90-days (depending on the length of the group coaching program). You can find the specific length of each refund guarantee on the product website and checkout page.
  • For events & conferences (such as Sourcing Summit), we always offer some sort of cancellation and refund policy. Each event will have a clear, well-defined cancellation & refund policy on the event website.
  • For high-end mastermind groups (such as Hivemind), we always offer some sort of cancellation and refund policy. Each mastermind has a clear, well-defined cancellation & refund policy on the mastermind website.

If you've recently purchased something from StartupBros and would like a refund, simply contact our super-friendly support team and tell them you'd like a refund. Simply email them at email [email protected] or call 888-488-8864.

We process all refund requests immediately, with no questions asked. If your order is within its refund period, then your refund will be processed within 12-24 hours!

After your refund is processed on our end, your funds will usually appear in your bank account or credit card within 5 business days (usually less).

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